These Terms and Conditions will apply to any contract with us for the provision of the
Financefinity Services (as defined below). Please read these Terms and Conditions carefully and
make sure that you understand them, before placing an Order. By placing an Order with us, you
agree to be bound by these Terms.
1 THESE TERMS AND CONDITIONS
1.1 What these terms cover. These are the terms and conditions on which we supply the
Financefinity Services to you (the “Terms and Conditions”).
1.2 Why you should read them. Please read these Terms and Conditions carefully before signing
and returning your Order Form to us. These Terms and Conditions tell you:
1.2.1 who we are
1.2.2 how we will provide the Financefinity Services to you
1.2.3 how you will obtain the Third Party Products and/or Services from financial
institutions (the “Lender”) under Third Party Contracts
1.2.4 what to do if there is a problem and other important information
1.2.5 our responsibility for losses suffered by you.
1.3 If you think that there is a mistake in these Terms and Conditions or require any changes,
please contact us to discuss.
1.4 It is important to note that these Terms and Conditions do not govern the purchase or
obtaining of Third Party Products and/or Services by you from a Lender. You will enter into a
separate contract with the relevant Lender.
1.5 Financefinity has no contractual obligations to you in relation to any transaction between you
and such Lender for the supply of any Third Party Products and/or Services by the Lender,
including those who submit an enquiry to Financefinity. Thus it is the Lender that is responsible
for the transaction, security on any purchases made and Third Party Products and/or Services
2 INFORMATION ABOUT US, WHAT WE DO AND HOW TO CONTACT US
2.1 Who we are. Financefinity is a trading name of Motorfinity Group Limited (“Financefinity”)
a company registered in England and Wales. Our company registration number is
10546007and our registered office is at Unit 3 Northgate Terrace, Northern Road, Newark-on-
Trent, Nottinghamshire, NG24 2EU. Our registered VAT number is 260310552.
2.2 Motorfinity is authorised and regulated by the Financial Conduct Authority (Firm reference
2.3 What we do. Financefinity is a credit broker and not a lender which means we have access
to a wide range of Lenders. As part of our process, we will introduce you to the Lenders we
work with and the financial products they have to offer. We act as an agent for this
introduction, we are not an independent financial advisor. The Lenders we introduce you to
may discuss finance products with you as deemed appropriate. Financefinity has no
involvement in these transactions and does not accept any responsibility for them.
2.4 Our services are to source motoring related finance products and services discounts on
motoring related products and services via various Lenders only.
2.5 How to contact us. You can contact us by telephoning our customer service team on 08000
319139 or by writing to us at [email protected] or Financefinity, Unit 3 Northgate
Terrace, Northern Road, Newark-on-Trent, NG24 2EU.
2.6 How we may contact you. If we have to contact you, we will do so by telephone or by writing
to you at the email address or postal address you provided to us in your Finance Application
2.7 “Writing” includes emails. When we use the words “writing” or “written” in these terms, this
3 FINANCEFINITY SERVICES
3.1 Financefinity sources discounts on motoring related finance products and services (the “Third
Party Products and/or Services”) through Lenders
3.2 The service we provide to you is strictly limited to sourcing car finance offers through our
Lenders and helping you to obtain car finance from them (“Financefinity Services”). We will
provide those services with reasonable care and skill and in a timely fashion.
3.3 We will source suitable car finance deals for you and we will inform you the options that are
available to you once we have assessed your needs. .
3.4 We are not an independent financial advisor. We will inform you of the various products
available to you subject to your personal circumstances, but it is recommended that you
obtain independent advice prior to entering into any finance agreement.
3.5 When the preferred car finance deal has been chosen, we will provide you with information
about the Third Party Product(s) and/or Service(s) and the Lender to ensure you understand
your responsibilities and commitments, before proceeding.
3.6 Financefinity does not supply any products to you, including any finance products or other
4 THIRD PARTY PRODUCTS AND/OR SERVICES
4.1 As above, Financefinity source Third Party Products and/or Services from our panel of Lenders.
. In order to purchase Third Party Products and/or Services or to receive Third Party Products
and/or Services from those Lenders, the transactions that take place between you and such
Third Party Suppliers are not completed by Financefinity but by you and the relevant Lender.
4.2 By submitting an enquiry to us you agree and acknowledge that you are instructing us to try
and source finance products for you from a Lender. Unless you expressly request us not to do
so, you agree and acknowledge that by making such an enquiry, we shall commence with the
provision of the Financefinity Services of trying to source Third Party Products and/or Services
from such Lenders.
4.3 Financefinity has no contractual obligations to you in relation to any transaction between you
and a Lender for the supply of any Third Party Products and/or Services by the Lender, ,
including those who submit a Finance Application to Financefinity. Thus it is the Lender that
is responsible for the transaction, security on any purchases made and Third Party Products
and/or Services provided.
4.4 You are not under any obligation to enter into any of the Third Party Contracts but if you
choose not to enter into the Third Party Contracts you may not be able to receive some or all
of the Third Party Products and/or Services from the Lender.
4.5 The Third Party Contracts will be subject to their own terms and conditions. The terms and
conditions will be provided to you be the relevant Lender or by us on the Lender’s behalf.
Once you sign or agree to a Third Party Contract you will be bound by its terms. We are not
lawyers and cannot give you any advice on the terms of any Third Party Contracts.
4.6 We are not a party to any of the Third Party Contracts and so (unless we specifically agree in
writing with you otherwise) we are not responsible for the performance of any obligations
under any Third Party Contracts.
4.7 Any changes to these Terms and Conditions will not affect any Third Party Contracts you have
4.8 Please note that once you have entered into a Third Party Contract with the Lender if you have
done so over the telephone, the internet or by exchange of e-mail, you may have a legal right
to change your mind within 14 days and receive a refund. These rights, under the Consumer
Contracts Regulations 2013. If you wish to do so, you must contact the Lender directly, and
5 FINANCE APPLICATION
5.1 By submitting a Finance Application to us, you accept that you have carefully reviewed the
contents of the Finance Application and that they are correct and accurate. You understand
that the Finance Application will be relied upon by the relevant Lender and will form the basis
of the relevant Third Party Contract.
5.2 We are not responsible for any loss or damage you suffer (including under any Third Party
Contracts) as a result of you providing us with inaccurate, incomplete or misleading
information, or where you have failed to inform us where you know or should have known
that such information had become (or was likely to become) inaccurate, incomplete or
5.3 We will submit the Finance Application to the Lender on your behalf. If we are unable to submit
your Finance Application (for example, because we have become aware that the Third Party
Products and/or Services are no longer available or are no longer available at the price set out
in the Finance Acceptance, the information contained is incomplete or inaccurate or any other
reason beyond our control), we will inform you of this.
5.4 The Finance Acceptance sets out the Third Party Products and/or Services and the prices rates
and charges that we understand that are available at the relevant time from the relevant
Lender. . We use a number of industry-leading Lenders to provide this information. The prices
details displayed on the website are an amalgamation of the best prices rates and charges
available at any given time for the Third Party Products and/or Services displayed and the
available Lenders. Although we aim to keep our website and literature as up to date as
possible, the details, description and prices rates appearing therein at a particular time may
not always reflect the accurate position exactly at the moment you submit a Finance
Application or an exact specification of the Third Party Products and/or Services and should
be used as a guide only. We cannot guarantee that any of the Third Party Products and/or
Services set out in the Finance Application will be available or that they will be available at the
price or rates set out in the Finance Acceptance. This includes circumstances where the price
or charges or rates set out in the Finance Acceptance for the Third Products and/or Services
may change between the date of the Finance Acceptance and the time of the Third Party
Contract (for example, but not limited, to a change in the APR or the price charges of any
Third Party Products and/or Services). We accept no responsibility for any direct, indirect or
consequential loss, damages, claims, compensation or expenses which you suffer as a result
of reliance upon information contained within our website or literature.
5.5 The Lender will, following receipt of the Finance Application, confirm whether the Third Party
Products and/or Services are available as set out in the Finance Acceptance and/or at the
prices charges and rates set out in the Finance Acceptance. The Lender may, either at any time
before entering into a Third Party Contract with you or following the entering into a Third
Party Contract with you in accordance with the terms of that Third Party Contract, suggest
changes to the Third Party Products and/or Services set out in the Finance Acceptance and
will communicate any proposed changes to the Third Party Products and/or Services or the
prices set out in the Finance Acceptance. Financefinity does not accept any liability for a
Lender’s failure to provide Third Party Products and/or Services or Third Party Products and/or
Services that do not conform with the Finance Acceptance and/or the terms of the Third Party
5.6 We reserve the right to withdraw or re-issue a Finance Acceptance at any time before a
contract is formed and may do so for reasons including but not limited to changes in the
details provided by you, the Lender or for any other reasonable reason.
6.1 The Third Party Products and/or Services and the price made available by the Lender may only
be available to individuals who meet certain eligibility criteria (for example, current blue light
emergency services employees). We have previously notified you of the relevant eligibility
criteria which is available on our website and in writing.
6.2 By submitting the Finance Application to us you confirm that you meet the relevant eligibility
criteria for the Third Party Products and/or Services and the price set out in the Finance
6.3 If we discover or reasonable believe that you do not meet, or no longer meet, the relevant
eligibility criteria then we may refuse to submit the Finance Application to the Lender and/or
notify the Lender that you do not meet, or no longer meet, the relevant eligibility criteria. The
Lender may refuse to provide the Product and/or Services and/or at the price set out in the
Finance Acceptance in accordance with the terms of the Third Party Contract.
7 HOW WE MAY USE YOUR PERSONAL INFORMATION.
7.2 In order to process your Finance Application, it is necessary for us to pass your details to our
Lenders. The process may involve soft and hard searches of your credit file. A soft search will
not leave any footprint on your credit score, however if we proceed to a hard search, this will
leave a footprint which will be visible to other lenders and credit agencies.
7.3 The initial assessment of your credit score will determine which Lenders then receive your
information. It is therefore essential that the information we receive from you is as accurate
and truthful. If you provide false or inaccurate information, this will impact on your ability to
obtain credit. We will check your identity to prevent fraud and money laundering.
7.4 By agreeing to our terms and conditions, you are happy for us to continue with the application
process. For full details of how we process your information and the use of credit reference
agencies, please see our privacy notice here.
8.1 Financefinity will receive a commission from the Lender which will either be a fixed fee or a
fixed percentage on the amount you borrow. The Lenders we work with often pay different
rates of commission however this does not influence the rate you will pay.
8.2 Financefinity does not charge its customers a fee for using its service. Any fees or charges that
maybe payable shall be payable directly to the Lender.
8.3 Financefinity cannot be held responsible for any fees charged by any Lender.
8.4 We are required to disclose the nature of commission we may receive in our communications
with you when we inform you of the optional Third Party Products and/or Services available
to you. Should you wish further information concerning the commission paid to us by a
Lender, then you can ask us at any time.
9 OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
9.1 We are responsible for loss or damage you suffer that is a foreseeable result of us breaking
these Terms and Conditions or our failing to use reasonable care and skill. We are not
responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if
either it is obvious that it will happen or if, at the time the contract was made, both we and
you knew it might happen, for example, if you discussed it with us during the Finance
9.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so.
This includes liability for death or personal injury caused by our negligence or the negligence
of our employees, agents or subcontractors, for fraud or fraudulent misrepresentation, for
breach of your legal rights in relation to the services.
9.3 We only supply our services for domestic and private use. If you use our services for any
commercial, business or re-sale purpose we will have no liability to you for any loss of profit,
loss of business, business interruption, or loss of business opportunity.
9.4 Third party products and/or services supplied by lenders: As per clause 3.2, whilst we may
facilitate Third Party Contracts for the provision of Third Party Products and/or Services, the
transactions that take place between you and the Lender are not completed by Financefinity
but by you and the relevant Lender. Financefinity has no contractual obligations to you in
relation to any transaction between you and such Lender for the supply of any Third Party
Products and/or Services by the Lender. Thus it is the Lender that is responsible for the
transaction, security on any purchases made and Third Party Products and/or Services
provided. We are not responsible for any loss or damage you suffer under any Third Party
Contracts. We are not responsible for the performance of any party’s obligations (including
your obligations or the Lender’s obligations) under any Third Party Contracts.
9.5 Information you have provided to us: we are not responsible for any loss or damage you
suffer (including under any Third Party Contracts) as a result of you providing us with
inaccurate, incomplete or misleading information, or where you have failed to inform us where
you know or should have known that such information had become (or was likely to become)
inaccurate, incomplete or misleading.
10 YOUR OBLIGATIONS TO FINANCEFINITY
10.1 You agree to act with the utmost good faith in the provision of information to us. This duty is
continuous and applies to all the information that you provide, whether Financefinity has
asked for it or whether you have provided it voluntarily. You agree not to withhold relevant
information from us or knowingly mislead us.
10.2 You understand that we and our Lenders will rely on the information provided to us when
offering Third Party Products and/or Services to you and that providing false information may
result in the Lender revoking any offers and/or terminating any Third Party Contracts.
10.3 You also agree to provide us with any information and/or documentation (including identity
document) Financefinity or the Lender requires in order to comply with the requirements of
money laundering regulations and that you are aware that we and/or the Lender may
undertake a credit search to assess your credit history and that any such search may appear
on your credit file.
10.4 You agree to take all reasonable steps and use all reasonable endeavours to comply with and
satisfy any condition imposed by a Third Party Supplier.
11 UPDATING THESE TERMS AND CONDITIONS
11.1 We may update these Terms and Conditions from time to time for any reason including but
not limited to legal or regulatory reasons or to allow the proper operation of our business.
Any changes will apply from the date on which we begin to use them and submitting a Finance
Application to us following that date indicates your agreement to be bound by the new Terms
12 WHICH LAWS APPLY TO THESE TERMS AND CONDITIONS AND WHERE YOU MAY BRING LEGAL
12.1 These Terms and Conditions are governed by English law and you can bring legal proceedings
in respect of the services in the English courts. If you live in Scotland you can bring legal
proceedings in respect of the services in either the Scottish or the English courts. If you live in
Northern Ireland you can bring legal proceedings in respect of the services in either the
Northern Irish or the English courts.
12.2 If you live outside the United Kingdom, the English Courts shall have exclusive jurisdiction to
settle any dispute or claim (including non-contractual disputes or claims) arising out of or in
connection with this contract or its subject matter or formation.